Why am I seeing a restricted or ineligible location message? (US)

Restricted or ineligible location messages generally appear for one of three reasons: 

Physical location

You’re attempting to access a DraftKings product from a physical location that doesn’t permit use of that product.

• • Learn more about where DraftKings products are permitted: 
    • Fantasy Sports
    • Sportsbook
    • Casino
    • Marketplace

Location services

Your device’s location services aren’t working correctly and DraftKings can’t determine your physical location. 

• • Learn more about location services for iOS, Android, and web browsers. 

Wi-Fi

Your device’s WiFi isn’t working correctly and DraftKings can’t determine your physical location. 

• • Learn more about turning on Wi-Fi signal/capability. 

Note: If you're in Louisiana, you'll need to access DraftKings via mobile app to reserve a seat or enter paid Fantasy Sports contests.