Steve Quincy

If you leave a jurisdiction where playing is legal to a jurisdiction where playing isn't legal during your session, you'll no longer be eligible to continue playing and your session will be termina...

What if my card expired, or I got a new card? If your card number is different but the account number from the issuing bank/credit provider is unchanged, then eligible refunds can still be refunded...

Self-imposed deposit limits to block you from certain gaming functionality can’t be lifted. After setting a limit, you aren’t permitted to increase the limit until after the date shown under curren...

All DraftKings Marketplace NFTs are minted on an eco-friendly Ethereum Layer 2 solution for customers to then store within their DraftKings Marketplace Wallet.  After minting, NFT transactions are ...

There are several reasons why your withdrawal may have been canceled. We will be happy to work with you to help find an alternative solution. In addition to this article, please review the DraftKin...

There are two types of deposit limits for DraftKings accounts; self-imposed (Responsible Gaming feature) and state-regulated.  Self-imposed Deposit limits set by the customer cannot be increased fo...

You may not be able request a withdrawal directly from your account for funds deposited. Learn more about your options to return your funds.

DraftKings account holders are not permitted to use a payment method that does not belong to them to deposit to their account. The name registered with your account is expected to match the name on...

There could be 2 reasons why you might be unable to access the Sportsbook after installing the location detection plugin: You are not physically located in a state that permits sports betting or y...

Important Information Your account will only be charged once your deposit is completed.  Depending on the payment method used to complete a deposit into your DraftKings account, the charge may no...